Shipping Policy

Key Information:

Order Cut-Off Time: 14:00
Order Processing: 1-2 working days (Monday - Friday)
Shipping Time: 2-4 working days (Monday - Friday)
Free Delivery: Available on all orders within the United Kingdom.

Shipping Procedure
Once your order is placed, you will receive a confirmation email, indicating that we’ve begun processing your order. Processing typically takes 1-2 working days (Monday - Friday). After processing, your order will be dispatched, and you’ll receive an email with tracking details. Shipping time is around 2-4 working days (Monday - Friday).

Country of Delivery
We are pleased to offer free delivery on all orders within the United Kingdom.

Delays
If the maximum processing and shipping time has already passed and your order still hasn't arrived, don't panic. Please wait up to two business days. If your package still has not arrived, please contact us with your order number.

Cancellations
If you need to cancel your order, you can do so by contacting us at support@merakisisterhood.com. Please ensure you contact us as soon as possible, as we won’t be able to cancel your order once it has been processed.

Damaged or Incorrect Items
In cases where you receive damaged or incorrect goods, we sincerely apologise for any inconvenience. Please take photos of the issue and send them to us at support@merakisisterhood.com. We will promptly review your case and ensure you receive the correct, non-damaged item.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday: 9:00 - 17:00

Email: support@merakisisterhood.com
Phone Number: +3197010209347
Contact Form: Click Here

Business Information
Meraki Sisterhood is operated by ZBA Commerce, a company registered in Netherlands.

Company Number: 92255388
VAT Number: NL004614253B18
DUNS Number: 494949420

Address:
Keurenplein 41, Amsterdam, Noord-Holland, 1069CD, Netherlands